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Critical Thinking and Confirmation Bias: The Habit of Just Consuming
Lately, I have been noticing something new in job interviews. Candidates come in "prepared," but in a strange way. They get an hour to prepare, and they use it to pull as much information as possible from ChatGPT. Then they confidently present it to me. They mention a metric that, according to them, is crucial for evaluating advertising performance. But when I ask them what the metric actually tells us, they do not know. They have no idea how to calculate it.
I have never had so many interviews where I had to teach candidates the meaning of a key metric in online advertising. Never.
But let us be clear. This is not the same as when calculators were introduced. You can work with someone who does not understand logarithms. But you cannot seriously discuss or collaborate with someone who does not even understand which two numbers to divide to get meaningful insight in advertising. You just cannot.
And it is not just interviews. More and more, I feel like real thinking is fading away. People do not form their own ideas anymore; they just adopt prepackaged opinions that flood them from all directions. Information is instantly accessible, and it requires no effort from us.
Many believe they have broad knowledge because they follow multiple sources. But I have my doubts. Real thinking takes effort. Thinking deeply about something means spending time questioning, challenging established views, and arriving at your own conclusions.
Cognitive Bias and Why We Just Consume
What is a cognitive bias? A cognitive bias is a systematic error in our thinking, a mental shortcut that lets us reach a conclusion without the effort of full reasoning. What I keep noticing is the same pattern repeated everywhere. We follow many sources, yet we mostly take in what confirms what we already believe and mistake that recognition for understanding. That is confirmation bias, and it is what allows a person to consume opinions instead of forming them.
One of the strange things about our time is that even criticism has turned into a kind of consumption.
I see it clearly in debates on serious social issues – take Covid, for example. Entire crowds jumped into criticising one expert opinion or another, often with great confidence, while having only a shallow understanding of the topic.
They felt the need to criticise, to take a stand – but without having arguments of their own. So they just adopted someone else’s critical take.
We repeat another person’s objections and feel like we have been thinking. But what we have really done is just accepted a different ready-made opinion. That is not critical thinking.
I get the sense it is connected to a fear of independent thinking.
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Summary
Common questions on this article's topic
What is a cognitive bias?
What is confirmation bias?
What are some cognitive bias examples?
How is AI affecting the quality of job candidates?
What is the difference between consuming information and actually thinking?
How has criticism itself become a form of consumption?
Why are people afraid of independent thinking?
Does the speed of the internet make deep thinking harder?
What can individuals do to think more independently?
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