Richard Golian

1995-born. Charles University alum. Head of Performance at Mixit. 10+ years in marketing and data.

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AI Literacy Is Becoming the New Digital Divide

Most people have never used a language model. The AI literacy gap is becoming the new digital divide
Richard Golian
Richard Golian · 3 247 reads
Hi, I am Richard. On this blog, I share thoughts, personal stories, findings and what I am working on. I hope this article brings you some value.
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AI Literacy: The Gap Between Awareness and Real Understanding

The more I talk with friends and acquaintances about AI, automation, and the future of work, the more I notice something alarming.

Most People Have Never Actually Used AI

First, most people of working age have never actually tried any language model. For them, AI is just a word they heard somewhere in the news, but they have no real sense of what it actually is. Occasionally, they will joke about it, and that is about it. What really struck me was how mainstream media in Slovakia report on AI. The only mention I caught recently was a news piece asking an AI who the next Pope might be. If this is the standard, no wonder the information gap keeps growing.

Second, the generation that today has only a vague idea of what AI is has lived through several tech booms. They remember that between media hype and actual impact on their lives, it often took a decade, or longer. If you look at how slowly some parts of the Slovak public sector have adopted digital reforms, it can easily take twenty years. These past experiences shape how some people view today’s changes, and honestly, I completely understand their perspective.

But my perspective is very different.

I first started working with generative AI around the turn of 2022 and 2023. Right from the beginning, I could see how much it accelerated my work, especially in programming. At the same time, I started feeling a strange emptiness and restlessness, which I wrote about on this blog. Over time, my view evolved, and I have gathered all my posts on this topic into a dedicated section.

It is important to realise that while hundreds of millions of people have briefly interacted with AI tools, only a relatively small fraction have had deep, hands-on experience. This small group clearly sees how radically the world can change within just one or two years. They notice that today's technological landscape is already vastly different from what it was just a few months ago.

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Summary

Most working-age people have never used a language model. For them AI is a word from the news, not an experience. I have worked with it daily since the turn of 2023, and the shifts come in months, not years. Every conversation with friends shows me the same gap. It is wider than most realise.

Common questions on this article's topic

How many people have actually used AI tools like ChatGPT?
By early 2025, roughly one in three U.S. adults had used ChatGPT specifically, according to Pew Research Centre. When including other language models like Gemini and Claude, the figure rose to about half. But these numbers mask a deeper divide: while 77% of adults aged 18 to 29 had used AI tools, less than half of older adults had tried them. For many working-age people, AI remains a word from the news rather than a lived experience.
Why do some people underestimate how fast AI is changing the world?
In the article, this is attributed to past experience. The generation now in the workforce has lived through several tech booms where the gap between media hype and actual impact on daily life took a decade or longer. The internet took roughly five to ten years from public availability to widespread daily use. These past experiences shape expectations, but AI adoption is accelerating far faster than previous technologies.
What is the AI knowledge gap?
It is the growing divide between people who have deep, hands-on experience with AI and those who have barely tried it. The small group that works with AI daily sees dramatic shifts happening in months, not years. Most people do not notice these changes at all. UNESCO has formally named this the AI digital divide, and multiple institutions have identified it as one of the most significant emerging social risks.
Why is AI literacy being compared to reading literacy?
Because understanding how to work with AI is becoming a foundational skill for navigating modern life, similar to how reading became essential in the modern era. Academic research and institutions like the International Literacy Association frame AI literacy alongside traditional literacy as a critical competency. In the article, learning to work with AI is presented as just as crucial today as learning to read was in previous generations.
What can individuals do to close the AI knowledge gap?
The article argues that the only solution is to dramatically raise awareness through direct experience. Showing AI to parents, grandparents, friends, and colleagues (trying something simple together like writing a text, generating an idea, or analysing data) can be enough to spark curiosity. One real-world example is more powerful than any explanation. The gap will only keep growing if those who understand AI do not actively share that understanding.
Could the AI knowledge gap become a source of social inequality?
Yes. In the article, it is argued that people who do not understand the tools reshaping the world around them will lose competitiveness in the job market and become more vulnerable to manipulation. This creates a divide not just in skills but in power, between those who understand the system and those who merely follow its outputs. If awareness is not raised quickly, the gap may become almost impossible to close.
What is AI literacy?
AI literacy is the ability to understand what artificial intelligence is, how tools like language models work, and how to use them sensibly in daily life and at work. It is not about programming. It is closer to the basic reading literacy that became essential in the modern era, a skill that increasingly separates those who can navigate the new landscape from those who cannot.
How is AI changing the world?
For the small group who use it deeply, the change is already visible from one year to the next, especially in knowledge work and programming. For most people, who have barely tried it, the change is still invisible. That gap in perception is itself one of the most important effects, because it shapes who prepares for what is coming and who is caught unaware.
Is AI overhyped?
Many people assume it is, because they lived through earlier technology booms where the hype ran far ahead of the impact. I understand that instinct. But my own experience since 2022 is different: the people who use these tools daily see a rate of change that the headlines tend to understate rather than exaggerate.
Richard Golian

If you have any thoughts, questions, or feedback, feel free to drop me a message at mail@richardgolian.com.

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